eCommerce and CRM for Xbitlabs.com

Our client

XbitLabs — popular computer hardware media.

Project goals

  1. Leverage revenue with the help of computer parts sales.
  2. Manage website subscriptions.

Solution

Cetera used Bitrix24 CRM and 1C-Bitrix eCommerce software to lauch XbitLabs webshop and CRM. Working together these 2 software products give XbitLabs sales force vivid picture of customers and subscribers.

Order management and subcriptions sales were organized at 1C-Bitrix Website Manager. Email and event marketing were automated with the help of Bitrix24 CRM.

Project included these components:

  1. Strategy and consulting.
  2. Infrastructure setup.
  3. CRM on-premise installation and configuration.
  4. eCommerce installation.
  5. Business processes analysis and automation.
  6. eCommerce UX and UI design.
  7. eCommerce coding, development and integration.
  8. Support.

The project for XbitLabs was developed on a Agile development model. The launch period was six months.

Platform

Bitrix24 CRM

On-premise CRM was installed in the XbitLabs office. In was configured according to subscription sales process.

1C-Bitrix Site Manager

Used for eCommerce frontoffice. Provided XbitLabs with site management tools and interfaces.

LAMP

Linux Debian, Apache 2, MySQL Enterprise and PHP were used as platform.

Methodology

Cetera team used Agile development process in this project. Scrum is an agile framework for managing work with an emphasis on software development. It is designed for teams of three to nine developers who break their work into actions that can be completed within timeboxed iterations, called sprints (typically two-weeks) and track progress and re-plan in 15-minute stand-up meetings, called daily scrums.


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1
Vladislav Ukhov
Managing partner
   
2
Maria Lebedeva
Chief of sales
   
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Location

49 Wyckoff Avenue, Brooklyn, NY 11237

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