What services are included in website technical support?
Technical support includes performance monitoring, issue resolution, system updates, server configuration, and protection from attacks.
How to choose a plan for website support?
Choose a plan based on your website’s scale and tasks. Consider the workload, update frequency, and any specific requirements.
What experience does your team have?
Our team has many years of experience working with various CMS platforms, projects of different scales, and industries.
Can I order support for only part of the website?
Yes, you can. We offer flexible options to address only the tasks relevant to your project.
Is it necessary to update the website’s CMS?
Yes, regular CMS updates are essential to fix bugs, improve security, and enhance functionality.
How do you monitor website performance?
We use tools like Google Analytics and services for tracking loading speed and user behavior.
What tasks can be automated on a website?
You can automate tasks such as processing inquiries, publishing content, updating prices, collecting analytics, and more.
What should I do if the website is attacked?
Immediately disable the website, review activity logs, restore a backup, change passwords, and configure security measures.
How do you protect a website from viruses?
Use antivirus software, regularly update the CMS, install SSL certificates, and configure a firewall.
