Frequent questions and answers

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What services are included in website technical support?

Technical support includes performance monitoring, issue resolution, system updates, server configuration, and protection from attacks.

How to choose a plan for website support?

Choose a plan based on your website’s scale and tasks. Consider the workload, update frequency, and any specific requirements.

What experience does your team have?

Our team has many years of experience working with various CMS platforms, projects of different scales, and industries.

What should I do if the website won’t load?

Check your internet connection, hosting, and domain status. If the issue persists, contact technical support.

How often should a website be updated?

It is recommended to update the website and its software regularly, at least once a month, to ensure stability and security.

What are the timelines for website support tasks?

Timelines depend on the complexity of tasks. Minor fixes may take a few hours, while larger updates can take days or weeks.

What does a website audit include?

A website audit includes: Technical analysis; Security evaluation; SEO analysis; Usability and performance testing.

Who will work on our project?

Your project will be handled by a team including a project manager, developers, designers, and SEO specialists, depending on the requirements.

What website support tasks do you encounter most often?

Common tasks include updating software, fixing bugs, enhancing security, and optimizing website performance.